Privacy Policy

Introduction

South Africa SDR ("we", "us") respects your privacy. This policy explains how we collect, use, store, and protect personal information when you visit southafricasdr.com, submit a form, or speak with our team. We operate from Cape Town, South Africa, and serve clients in the United Kingdom, European Union, United States, Australia, and other markets.

Information we collect

Information you provide: name, work email, company, phone number (if supplied), and message content when you use our contact form, book a call, or email us.

Technical information: IP address, browser type, device information, and pages visited when you use our website. If you accept analytics cookies, we may collect usage data through configured analytics tools (see our Cookie Policy).

Third-party form processing: Contact submissions are processed by Formspree (formspree.io), which receives the data you submit. Formspree acts as a processor on our behalf.

How we use your information

• To respond to enquiries and schedule discovery calls
• To provide and improve our outsourced SDR and related services
• To understand website traffic and marketing performance (only with your cookie consent)
• To comply with legal obligations

We do not sell your personal data.

Lawful bases (GDPR)

For visitors in the UK and EU: we process enquiry data on the basis of legitimate interest (responding to your request) and, where applicable, consent (marketing cookies and optional communications). You may withdraw consent at any time via our cookie settings or by contacting us.

POPIA (South Africa)

As a South African operator, we process personal information in line with the Protection of Personal Information Act (POPIA). We collect information for defined purposes, keep it secure, and only retain it as long as necessary.

Cookies and tracking

We use essential cookies to remember your cookie preferences. Analytics and marketing tools load only if you consent. See our Cookie Policy for details and to change your choices at any time.

Third-party services

• Formspree — contact form delivery
• Google Fonts — typography (requests to Google servers; no advertising cookies from us)
• Google Tag Manager / Analytics / Ads — only when configured and you consent to analytics or marketing cookies
• Meta Pixel / LinkedIn Insight Tag — only when configured and you consent to marketing cookies

Data retention

Enquiry and contact records are kept for as long as needed to respond, manage a sales conversation, or deliver services, and as required by law. Cookie consent records are stored for up to 13 months.

International transfers

Your data may be processed in South Africa, the United Kingdom, the European Union, or the United States depending on our tools and service providers. We take reasonable steps to ensure appropriate safeguards where required.

Your rights

Under POPIA and GDPR you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. To exercise these rights, call +44 7397 601087 or use our contact form.

Contact

South Africa SDR, Cape Town, South Africa. Phone: +44 7397 601087.