Customer Service

Customer service that protects revenue

Dedicated South African reps who handle enquiries, resolve issues, and keep customers retained. First language English and Western business culture.

Customer service representative assisting a client
What we do

What your CS rep handles

Multi-channel support

Email, chat, and phone handled in your brand voice.

Account follow-up

Proactive check-ins that keep customers retained.

Escalation handling

Issues resolved or routed with clear context.

How it works

From kickoff to booked meetings in weeks, not months

  1. 1

    Discovery

    We learn your offer, your market and your ideal customer.

  2. 2

    We recruit and train

    We source, vet and train a dedicated SDR to your playbook.

  3. 3

    Your rep ramps

    They plug into your tools and start outreach fast.

  4. 4

    Pipeline flows

    Booked meetings land in your calendar, week after week.

Why South Africa

Western sales talent, without the Western price tag

55-65% lower cost

A South African SDR costs a fraction of a Western hire with comparable output.

First language English

Clear, neutral English that UK and US prospects find familiar.

GMT+2 timezone

Full UK and EU overlap, plus US East Coast mornings.

Read the full case for South Africa

Pricing

Simple, predictable pricing

Pricing depends on rep count and scope. We offer flat monthly per-rep pricing with no long lock in. Book a call for a quote tailored to your team.

What you get

A dedicated rep, recruitment, training, and ongoing support. No shared pools, no hidden fees.

3 wksto ramp62%avg saving1:1dedicated rep
FAQ

Common questions

Email, chat, and phone support, tailored to your customer base.
Yes. We train reps on your escalation paths and tone of voice.
Testimonials

Client testimonials, in their own words

Complete reviews, not clipped to a single line, from the teams we have built pipeline for.

Shared from LeadMaker, our parent company and the outbound team behind South Africa SDR.

Keep your customers happy.

Book a call