Tier 1 & 2 support
Product troubleshooting that protects the relationship.
Technical Support
Technical support that protects the relationship
Product-savvy South African support that resolves technical issues and protects the customer relationship. Clear English, your timezone, lower cost.
What we do
What your support rep handles
Ticket triage
Prioritisation, documentation, and clean handoffs to engineering.
Customer-facing help
Clear, patient explanations that build trust.
How it works
From kickoff to booked meetings in weeks, not months
- 1
Discovery
We learn your offer, your market and your ideal customer.
- 2
We recruit and train
We source, vet and train a dedicated SDR to your playbook.
- 3
Your rep ramps
They plug into your tools and start outreach fast.
- 4
Pipeline flows
Booked meetings land in your calendar, week after week.
Why South Africa
Western sales talent, without the Western price tag
55-65% lower cost
A South African SDR costs a fraction of a Western hire with comparable output.
First language English
Clear, neutral English that UK and US prospects find familiar.
GMT+2 timezone
Full UK and EU overlap, plus US East Coast mornings.
Pricing
Simple, predictable pricing
Pricing depends on rep count and scope. We offer flat monthly per-rep pricing with no long lock in. Book a call for a quote tailored to your team.
What you get
A dedicated rep, recruitment, training, and ongoing support. No shared pools, no hidden fees.
3 wksto ramp62%avg saving1:1dedicated rep
FAQ
Common questions
Tier 1 and tier 2 product support, with clear escalation to your engineering team.
We recruit for product aptitude and train on your specific product and documentation.
Testimonials
Client testimonials, in their own words
Complete reviews, not clipped to a single line, from the teams we have built pipeline for.
Shared from LeadMaker, our parent company and the outbound team behind South Africa SDR.